AI receptionist for UK small businesses
Nova answers your phone in a natural British voice, day and night. She tells callers what they need to know about your business, takes messages and books appointments — so you can get on with the job.
7-day free trial · Nothing to pay until day 8 · Cancel online any time
Incoming call · 07:42
Willow Bicycle Workshop
Hi, I’m Nova, the AI receptionist for Willow Bicycle Workshop. How can I help?
Can I bring my bike in on Monday at two?
Monday the 16th at two in the afternoon is free. Shall I book that?
Yes please.
Booked in your calendar · Mon 16 Nov, 14:00 · 30 min
How it works
1
Enter your website and Nova suggests your services, prices and opening hours. You check them, correct anything and approve. Nova only uses what you approve.
2
Answer questions, take messages, book appointments, or any mix. Pick her voice and how she greets callers. A plumber and a salon need different things.
3
Use your new local number, or forward your existing line when you’re busy or closed. Every call, message and booking appears in your dashboard.
Features
A warm British voice that lets callers interrupt, asks one question at a time and never rushes them.
Nova answers only from the information you approve. If she doesn’t know, she says so and offers to take a message.
Checks your Google Calendar and opening hours, reads the details back, and only confirms once the booking is really in your diary.
Name, callback number and what they need, read back to the caller to check — then sent straight to you.
When a caller needs a person, Nova can transfer them to your mobile — and takes a message if you can’t pick up.
See who called, when and why, with the full transcript, messages and bookings. Get notified the moment something needs you.
Nova only offers callers what your business actually does. Switch abilities on or off at any time.
Trades and plumbers
Answers while you’re on a job and takes the details of every enquiry.
Salons and clinics
Books appointments into your calendar around your opening hours.
Shops and bakeries
Handles “are you open?” and “do you have…?” so you can serve customers.
Workshops and services
Explains your services and prices, then books or takes a message.
Pricing
Every plan includes a local UK number and 24-hour answering. Prices are final — there’s no VAT to add. No contract: change or cancel whenever you like.
For sole traders and quieter phones
£39 / month
For busy small businesses
£79 / month
For teams with a steady flow of calls
£149 / month
How billing works
Everything about trials, minutes, top-ups and cancelling — in plain English, before you sign up.
Full details are in our Terms of Service.
Yes. Nova always introduces herself as your AI receptionist. Callers appreciate being told, and it keeps you on the right side of the rules.
Yes. Forward your current number to Nova — all the time, when you’re busy, or outside opening hours. You also get a local UK number with every plan.
She tells them she isn’t sure rather than guessing, and offers to take a message if you’ve switched messages on.
We email you when you’ve used 80% of your minutes and again at 95%. At 100% Nova pauses — unless automatic top-up is on — and callers hear a short message asking them to call back. Buy a top-up from your dashboard — £10 for 30 minutes or £25 for 80 minutes — or switch on automatic top-ups so Nova never stops answering. Top-up minutes don’t expire while you’re subscribed.
Your 7-day trial starts when your Nova number goes live and includes 30 minutes of calls. We take your card at sign-up but charge nothing until day 8, and we email you two days before the trial ends. There’s no contract: cancel from your dashboard in two clicks, during the trial or any month after. If you cancel after paying, Nova keeps answering until the end of the month you’ve paid for.
Nova is provided by NETCOMMDESIGN LTD, which is not VAT registered, so the price you see is the price you pay.
Set Nova up in an afternoon and hear her answer your first call today.
Start free trial